Review earlier
Identify missing or inconsistent information before it reaches the final funding desk.
Lending outcome · Speed to fund
An approved loan should not wait on administrative work.
Find the handoff where funding stalls, then automate the defined work around it: review the packet, identify what is missing, request documents, update the LOS, and escalate exceptions with context.
What changes
Move approved loans through the work that remains.
Follow up automatically
Request required items and keep the process moving without relying on manual reminders.
Escalate with context
Route the exceptions that need a person, with the relevant packet information attached.
Speed-to-fund playbook
Shorten the handoffs after the borrower says yes.
An approved loan still has to become a complete, fundable file. The delay may sit in packet review, missing documents, dealer or borrower follow-up, or an exception waiting for a person. Identify the longest wait before choosing what to automate.
Map the path
Separate approval-to-packet, packet-to-ready, ready-to-review, and review-to-funding.
Catch gaps early
Review documents and fields before the final funding desk touches the file.
Request what is missing
Use approved follow-up steps for in-scope missing items and track responses.
Escalate and decide
Give staff a prioritized exception list; the funder decides whether to fund or return the file.
Human boundary: Shastic can prepare information and route work; authorized employees retain approval and funding authority. The exact workflow depends on your LOS and policies.
What to measure before and after
Set a baseline for this specific workflow, then evaluate operational speed and quality together.
Approval-to-funding timeMeasure elapsed time, not just review time.
Ready on first reviewTrack packets complete when a funder opens them.
Aging by handoffFind where files spend the most waiting time.
Dealer-response turnaroundPacket received to first actionable response. Track median, 90th percentile, and the share meeting your agreed target.
Evidence and expectations
For Del-One’s indirect-lending workflow, Valeria reportedly reviews packets in under 15 minutes. That is packet-review time, not a guaranteed end-to-end funding time.
Questions to answer before implementation
Which post-approval steps can be automated?
Packet review, checklist creation, missing-document requests, status follow-up, and defined LOS updates can be automated.
Can work continue after hours?
Defined automated work can continue outside normal business hours while exceptions wait for authorized staff.
Does Shastic communicate with dealers?
Shastic can support defined follow-up workflows when the institution approves the channel, content, timing, and escalation rules.
How should time-to-fund be measured?
Measure approval-to-ready, ready-to-funded, manual touches, and time spent waiting for required information.
Your numbers. Your opportunity.
What would a better lending day be worth?
Create a one-page value story with Shastic in Discovery: your current volume, staff time, turnaround time, quality baseline, and the outcome you want to reach.
Bring: monthly packets or loans, team size, minutes per file, receipt-to-response time, approval-to-funding time, and rework rate. We’ll separate measured facts from targets and assumptions.
Create your value storyStart with Discovery. Map your baseline, goals, and measurable opportunity.