Seeking solutions for retaining deposits? Let’s dive into the details and explore how Intelligent Process Automation (IPA) can be valuable in deposit retention and growth while enhancing competitiveness in today’s economic landscape. Continue reading “Unpacking the Deposit Dilemma in Credit Unions: Tactics and Strategy”


By Joseariel Gomez, CEO of Shastic

Most financial institutions are racing to go digital, and they’re making significant investments in new digital infrastructure to get there. However, these institutions are now faced with the challenge of going digital without losing personal relationships with customers. For community banks, which many customers choose precisely because of personalized service, going digital runs the risk of transforming their services into a commodity in which the only differentiators are interest rates. Investing in digital personal touch-points can be a key competitive advantage for these community banks.

Continue reading “How to Keep Lending High-Touch in a High-Tech World”