Tony is an AI-powered collections specialist, designed to automate borrower outreach, improve repayment rates, and streamline past-due account management. By integrating with LOS and core banking systems, Tony identifies delinquent accounts, sends automated payment reminders, and facilitates member engagement—reducing delinquency rates while minimizing manual workload for collections teams.
Key Functions:
• Sends SMS & email notifications for upcoming and overdue payments.
• Identifies past-due accounts and initiates outreach campaigns.
• Syncs real-time payment status with financial systems.
• Adjusts communication based on borrower response and urgency.
• Directs borrowers to online payment portals for easy resolution.
• Flags high-risk accounts requiring human intervention.
Schedule a personalized consultation today.