Ryan - AI Translation Services

AI Translation Services

Ryan is an AI-powered translation specialist designed to break down language barriers in financial services by delivering real-time, accurate translations across all member touchpoints. By integrating with LOS, core banking systems, and member communication tools, Ryan automatically translates loan documents, disclosures, and member conversations—ensuring inclusive, compliant, and seamless multilingual support without delays or costly manual effort.
Agent Functionality:
  • Converts loan applications, disclosures, and stipulations into the member’s preferred language
  • Translates SMS, email, and chat interactions in real time to support borrowers fluently.
  • Ensures translated content aligns with compliance and policy standards
  • Integrates with LOS, core, and member service systems for consistent multilingual experiences

Expands access by removing language barriers, allowing more members to understand, complete, and sign loan documents confidently in their native language.