Karen - AI Data Synchronization Specialist

AI Data Synchronization Specialist

Karen is an AI-powered data synchronization specialist designed to automate the process of updating loan records and system notes using Shastic NotePush. Karen eliminates manual data entry by seamlessly syncing updates between LOS and system of record platforms, ensuring accurate and timely documentation of all loan-related activities.
Agent Functionality:
  • Updates conversational information to the loan system notes in real time
  • Ensures all loan-related interactions and updates are accurately reflected in the LOS
  • Ensures that all interactions, approvals, and modifications are properly documented
  • Works across multiple loan products and servicing workflows

Automatically updates loan system notes with every borrower interaction and status change. Keeps records current without relying on staff to backfill or double-check details.