Despite online lending growing at unprecedented rates, only about 25% percent of loan applications make it through to funding.
An overreliance on traditional communication technologies like phone, email and brick-and-mortar branches are constraining the profitability of online lending.
Removing the barriers to online lending helps more institutions maintain high-touch personal relationships in the digital age, reduces turn-around times and increases funded loan balances.
Financial businesses across the U.S. are embracing high-touch digital engagement and automation for a better customer experience, increased productivity by 300% and over 50% growth in loan balances!