Thank you for choosing to be part of our community at Shastic, Inc., doing business as Shastic (“Shastic”, “we”, “us”, “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at support@shastic.com.
When you visit our website https://shastic.com (the “Website”), use our mobile application, as the case may be (the “App”) and more generally, use any of our services (the “Services”, which include the Website and App), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.
This privacy notice applies to all information collected through our Services (which, as described above, includes our Website and App), as well as, any related services, sales, marketing or events.
Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services (such as by posting messages in our online forums or entering competitions, contests or giveaways), or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
Personal Information Provided by You: We collect names, phone numbers, email addresses, usernames, passwords, billing addresses, mailing addresses, job titles, organization name, and other similar information.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.
This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
Log and Usage Data: Log and usage data is service-related, diagnostic, usage and performance information our servers automatically collect when you access or use our Services, and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings, and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take), device event information (such as system activity, error reports, and hardware settings).
Information collected through our App
In Short: We collect information regarding your mobile device, push notifications, when you use our App.
If you use our App, we may also collect the following information:
Mobile Device Data: We automatically collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and system configuration, device and application IDs, browser type and version, hardware model, Internet service provider and/or mobile carrier, and IP address (or proxy server). We may also collect information about the phone network associated with your device, your mobile platform, and App features accessed.
Push Notifications: We may request to send you push notifications regarding your account or certain features of the App. You can turn them off in your device settings.
This information is primarily needed to maintain the security and operation of our App, for troubleshooting, and for internal analytics and reporting purposes.
In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes based on our legitimate interests, to perform a contract, with your consent, and/or to comply with legal obligations.
We use the information we collect or receive to:
In Short: We only share information with your consent, to comply with laws, to provide services, to protect your rights, or to fulfill business obligations.
We may process or share your information based on:
Examples include:
In Short: Yes. We use cookies and other tracking technologies to collect and store your information.
Learn more by reviewing our Cookie Notice.
In Short: We keep your information as long as necessary to fulfill the purposes described in this notice, unless otherwise required by law.
We will either delete or anonymize personal data when it’s no longer needed, or securely store it until deletion is possible.
In Short: We implement technical and organizational measures to protect your personal information.
Despite our efforts, no system is 100% secure. Please access our services within a secure environment.
In Short: No. We do not knowingly collect or market to children under 18.
If we discover data from minors, we will delete it. Please contact us if you believe we’ve collected data from someone under 18.
In Short: You may review, change, or terminate your account at any time. You also have the right to opt out of marketing emails or request access to/delete your data.
To exercise your rights:
We do not currently respond to Do-Not-Track (DNT) signals. If this changes, we’ll update our notice accordingly.
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with a Service, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).
The California Code of Regulations defines a “resident” as:
All other individuals are defined as “non-residents.”
If this definition of “resident” applies to you, we must adhere to certain rights and obligations regarding your personal information.
We have collected the following categories of personal information in the past twelve (12) months:
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address and account name | Yes |
| B. Personal information categories listed in the California Customer Records statute | Name, contact information, education, employment, employment history and financial information | No |
| C. Protected classification characteristics under California or federal law | Gender and date of birth | No |
| D. Commercial information | Transaction information, purchase history, financial details and payment information | No |
| E. Biometric information | Fingerprints and voiceprints | No |
| F. Internet or other similar network activity | Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems and advertisements | Yes |
| G. Geolocation data | Device location | No |
| H. Audio, electronic, visual, thermal, olfactory, or similar information | Images and audio, video or call recordings created in connection with our business activities | No |
| I. Professional or employment-related information | Business contact details... work history and professional qualifications | No |
| J. Education Information | Student records and directory information | No |
| K. Inferences drawn from other personal information | Profile or summary about preferences and characteristics | No |
We may also collect other personal information outside of these categories in instances where you interact with us in person, online, or by phone or mail, such as:
More information about our data collection and sharing practices can be found in this privacy notice.
You may contact us by email at support@shastic.com, or refer to the contact details at the bottom of this document.
If you are using an authorized agent to exercise your right to opt-out, we may deny a request if the agent does not submit proof that they are authorized to act on your behalf.
We may disclose your personal information to our service providers pursuant to written contracts. Each provider is a for-profit entity processing data on our behalf.
We may also use your personal information for our own business purposes, such as internal research and demonstration. This is not considered “selling” your data.
Shastic, Inc. has not disclosed or sold personal information to third parties in the past 12 months and does not plan to sell personal data in the future.
You can request the deletion of your personal information. We will honor your request, except in situations required by law.
Depending on your situation, you may request to know:
Note: We are not required to disclose or delete de-identified information or re-identify individuals to fulfill a request.
We will not discriminate against you for exercising your privacy rights.
To verify your identity, we may request information that helps us match your identity to our records. This may include information you've previously provided, or contacting you through verified methods. If we can’t verify your identity, we may ask for additional details and will delete that verification info after use.
We respond to opt-out requests within 15 days. To exercise your rights, email support@shastic.com.
In Short: Yes, we update this notice to stay compliant with laws.
Changes will be reflected by an updated “Revised” date. We may also notify you via banner or direct communication. Check back regularly to stay informed.
If you have questions or comments, contact us at:
Shastic, Inc.
727 Allston Way, Suite B
Berkeley, CA 94710
support@shastic.com
You may have the right to request access to, update, or delete your personal information. To submit a request, email us at support@shastic.com. We will respond within 30 days.
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